Five Things to Look for in a Professional Bill Paying Company
When it comes time to look for a service to assist with bill paying, it’s important to consider your options carefully. Whether you’re a senior looking for bill paying assistance, the adult child of a senior looking to ease the burden of bill management for their parents, or a busy professional or family looking for help keeping bill paying efforts organized, here are five things to look for in a professional bill paying company.
The ability to talk to a live person
Technology today has made it possible to handle a myriad of services virtually without ever having to speak to a person. However, when it comes to managed bill paying services, it’s not a good idea to limit your communication options. Look for a company that gives you a variety of options for communicating with them, including phone, email, text, and chat. Remember, the concept behind a bill paying company is convenience; trying to reach someone shouldn’t be a challenge!
Bank grade security for online portal
With all your bill information in one place, it’s critical that the service uses bank-grade security for its online portal to keep all your personal and financial information always protected. Bank-level security means that your important personal information is encrypted and protected using the same industry-leading technology that banks use.
Choices in how you receive your bills
Several services do not give customers the option of receiving only paper bills. With a professional bill management service like Bill Simplicity, you can customize the way you receive your bills each month. This allows you to choose which bills you want sent directly to you, and which bills will be uploaded into the system for you. This gives customers more flexibility and visibility of bills paid each month.
Ability to access your portal from anywhere
Busy professionals and families in particular need the ability to access their managed bill paying service portal from anywhere, whether they’re home, on the road, or at the office. Make sure you are provided access to your portal from wherever you are: on your computer, your tablet, or your phone. You should never be limited in your ability to access any of your bills at any time.
Invite others to view your online bill paying company account
It’s important that seniors in particular have the option of allowing a family member or trusted individual to access their managed bill paying service if they so desire. Oversight so should never be limited when it comes to your bills. Whether you’re an adult child of a senior using the service, or a busy professional who wants a spouse or other trusted person to access bills, look for a service that allows you to invite others to log into your account to view bill status at any time.
A trusted and professional bill paying service can be a significant help to seniors and busy professionals. When seeking a managed bill paying service, look for these options to ensure you’re getting the best service possible, while providing flexibility, convenience, and security. Then sit back and enjoy the benefits of a managed bill paying company!
